Frequently Asked Questions

Everything you need to know about shopping with Très Bien.

What is your standard shipping timeframe?

We offer worldwide shipping. Orders are typically processed within 1-2 business days, with standard delivery taking 3-5 business days for domestic orders and 7-14 days for international shipping.

How do I initiate a return or exchange?

You can return or exchange any unworn items with original tags within 30 days of delivery. Simply visit our online returns portal to generate a prepaid shipping label.

Are your garments true to size?

Most of our collections follow standard European sizing. We provide a detailed size guide on each product page with specific measurements to help you find the perfect fit.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options through Klarna and Affirm.

How should I care for my Très Bien pieces?

To ensure longevity, we recommend following the care label instructions on each garment. Generally, we suggest cold washing delicate items and laying them flat to dry.

Can I track my order once it has shipped?

Yes, once your order leaves our warehouse, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.